Hit-Online is the cloud ERP for tilers in Belgium and Luxembourg. Precise quantity calculation, on-site measurements, digital substrate reports, handovers with photos and weekly scheduling - all in one system, accessible from anywhere.
As a tiler, you work to millimetre precision - but if the calculation is off, the substrate isn’t documented or a change order gets forgotten, it costs money, time and stress. All while managing several small to medium jobs running at the same time.
Too few tiles ordered - delivery delay, batch mismatch, client waiting. Too many ordered - leftover stock with nowhere to go. Cut pieces, border tiles, spares: if you don’t calculate quantities precisely, you pay for it sooner or later.
You’re tiling on a substrate that isn’t ideal - damp wall, uneven floor, old adhesive. You flag it to the client and carry on. Three months later, tiles are coming loose. Without written documentation of the original condition, the burden of proof is on you - and that can be expensive.
The client wants the shower tiled too, then the balcony gets added - and in the end nothing gets invoiced because it was never officially logged. Every forgotten change order chips away at the margin of a job that was already priced tight.
You take measurements on site and enter the square metres directly into Hit-Online. Material quantities - tiles, adhesive, grout, including waste factor - calculate automatically from your resource library. The quote is ready in minutes and exportable as a PDF. A change order comes in? You log it directly in the project - it’s automatically included in the invoice.
Before you lay the first tile, you document the substrate directly on your smartphone - photos, notes on damp, levelness, old adhesive or cracks. The client signs digitally to confirm they have acknowledged the condition. The report is automatically archived in the project. If a complaint comes in, you have the proof - what was there before the tiling started is recorded in black and white.
When the work is done, you create the handover report directly on your smartphone - with photos of the finished tiling, notes and the client’s signature. Everything lands automatically in the right project. If a complaint comes in about the tile pattern, grout width or damage, you have the proof immediately to hand - date, photos, signature.
See all your workers and projects on a visual weekly calendar - and plan who works on which job this week. A preceding trade (screed layer, plasterer, painter) is running late and you can’t get on site yet? You move the team to another job. Every change lands instantly on your crew’s phones. No phone marathon, no lost hours.
Ficos has been developing software exclusively for the construction sector in Belgium and Luxembourg for over 20 years. Hit-Online understands the reality of a tiling business: precise quantity calculation, substrate issues, many jobs running in parallel, digital handovers - it’s built in, not bolted on.
Hit-Online runs entirely in the browser, on any device - smartphone, tablet, laptop. Your workers don’t need a specific device or any installation. Wherever there’s a mobile signal, Hit-Online works.
Hit-Online is 100% PEPPOL-compatible: you create your invoice as usual, and Hit-Online transmits it automatically via the PEPPOL network. Incoming supplier invoices are assigned directly to the right job - cost analysis updates instantly.
No expensive annual package for features you never touch. You activate Hit-Online by module: quotes, invoicing, scheduling, forms - separately or combined. Basic access is free, no credit card required, no minimum term.
Ficos runs free live webinars several times a month - with the option to ask questions in real time. Free training videos are also available on demand at any time. Your team gets up to speed at their own pace, without a training block or downtime on site.
All your client data, quotes and invoices are stored on European servers. No sharing with third parties. Analytics via self-hosted Matomo - no Google Analytics.
Yes. In Hit-Online, you enter the square metres from your site measurements - tile quantities, adhesive and grout calculate automatically from your resource library, including the waste factor you’ve configured. Once set up, you save valuable time on every quote and avoid ordering mistakes.
You create a substrate report in Hit-Online with photos and notes - damp, levelness, cracks, old adhesive. The client signs digitally to confirm they’ve acknowledged the condition. The report is automatically archived in the project. If a complaint comes in later, you have the proof immediately to hand.
You build your own handover form in Hit-Online - with photos of the finished tiling, tile pattern, grout width and notes. The client signs directly on the smartphone. The report is automatically archived in the project - with date, photos and signature. If a complaint comes in, you have the proof immediately to hand.
In Hit-Online, you move the team to another job that’s already ready - in a few clicks. Every affected worker gets an instant notification on their phone. No phone marathon, no lost hours.
You log the change order directly in the active project - with description, materials and hours. It’s automatically included in the next invoice. Nothing gets lost, nothing needs to be added manually later.
Yes. Incoming PEPPOL invoices are automatically recognised and can be assigned to the right project with one click. Manual invoices are entered directly in the project. The cost analysis updates instantly - you always see whether a job is still within budget.
No. Hit-Online runs entirely in the browser - nothing to install, nothing to update. Log hours, fill in the substrate report, carry out the handover, collect a signature: all from the mobile browser, with voice input if needed.
Yes - that’s exactly the target. Hit-Online is designed so you can get started without any IT background. Ficos offers monthly training sessions, and the support team is there every step of the way.
Tilers in Belgium and Luxembourg use Hit-Online to calculate quantities precisely, document the substrate before starting and close every job with a watertight digital handover. Get started for free - no credit card, no minimum term.